Product Guarantee

Make sure that you read our product guarantee below before making a purchase.


Suitability regarding the individual product guarantee is provided in the online product review. This guarantee is extended only to the original buyer. Product must be maintained in accordance with the manufacturer's recommendations. The guarantee is subject to normal usage and fair wear and tear.

It does not cover damage due to incorrect fitting, appliance of chemicals, or heavy soiling or neglect. Certain products may be identified as suitable for use in bathrooms and other areas where there may be moisture, however damage due to excessive moisture levels is not covered.

Contact our flooring company in Crewe, Cheshire, for more information regarding our product guarantee.

William James Carpets & Flooring

Unit C, 2 Oak Street

Crewe, Cheshire


Sunday 10:00 - 16:00

Monday - Saturday 09:00 - 17:00

Proudly Serving Crewe, Cheshire, and Surrounding Areas

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